faq

Frequently asked questions

Lotion Candles

Is it safe to use any soy candle on my skin?


It’s not always safe to use any common soy candle on your skin. Candles that are solely made for fragrance are crafted differently than candles that are made for skin-care. When a product is intended to be used on the body, the FDA must approve the product for safety. Here at Wendy Jean Lifestyles, our products meet their standards. We offer cosmetic grade soy based candles crafted with top of the line fragrance oils that are infused with essential oils. Our fragrances are phthalate, paraben, and sulfate free. Please note that if you have an allergy to soy or any of our candle ingredients then do not use our the candle on your skin.




What are the benefits of the high quality, cosmetic-grade soy used in your candles?


Soy candles offer many wonderful benefits. Here are a few worth mentioning:

  • Biodegradable
  • Clean up easily with soap and water
  • Burn virtually soot-free
  • Carries no toxins and carcinogens
  • Made from a renewable resource
  • Last longer than other candles, burning anywhere from 40-80 hours depending on the size
  • Support the American farmers and agriculture instead of the overseas petroleum market (of which paraffin is a by-product)
  • Contains moisturizing and skin nourishing qualities




Is it really safe to use the melted lotion directly on my skin right after blowing out the flame?


Yes! Feel free to indulge in the wonderful feeling of warm lotion on your skin right after you blow out the flame! The area around the wick will still hold heat, leaving it the same temperature as a warm bath, and offers the perfect moment to nourish your skin with a warm, soothing feeling.




Is there anyone who should not use our Lotion Candles?


Due to the nut-based ingredients found in the candles, they are not suited for people who are allergic to nuts or nut-based products. If you are someone who is allergic to fragrances used in bath and body products, we suggest testing our product on a small area of skin before applying it to large areas of the body. Also, please be aware of children around candles to avoid accidents.




Are our Lotion Candles eco-friendly?


Yes, our Lotion Candles are safe for the environment. Not only do we take pride in caring for skin, but we value our planet! We always craft all-natural* products that are safe for your body and the planet. The main ingredients in our candles are made from cosmetic-grade soybean oil, grapeseed oil, coconut oil, rosehip oil, shea butter, vitamin E, and skin-safe essential oil or fragrance oil. We never add harmful ingredients such as dye stearic acid, or UV inhibitor. Our wick has a cotton core that contains no lead or zinc. *with the exception of the fragrance oil used in our fragrance oil scented candles




Is there a difference between fragrance oils and essential oils?


Yes, fragrance oils are man made scents, and essential oils are derived strictly from nature. Essential oils are generally created from leaves, stems, flowers, seeds, or the roots of a plant. Fragrance oils are used to imitate the generally popular scents, such as a scent from the tropics or a vanilla cake. It is important to note that fragrance oils are not 100% natural, and should not be marketed in this manner.




What is the average burn time for our Lotion Candles?


When burned from start to finish, our Lotion Candle in the 11oz size will burn from 70 to 80 hours. The number of usages that you can get from the candles will change in accordance with the quantity of lotion applied with each use, but keep in mind that a little goes a long way. Each candle offers a beautiful opportunity to be used for self-care, skin-care, and creating the atmosphere that you desire. Enjoy!




What is your candle making process?


Each candle is dreamed up, crafted, and hand poured in our workshop located in Asheville, North Carolina, As each candle is poured, the highest quality lotion candle is created, making our lotion candles the most luxurious on the market. Made in the USA!




Do you use soy wax in your candles?


Yes, soy wax is a key ingredient in our candles. All of the soy wax that we use is cosmetic-grade, coming from soybean oil. Soy wax that is typically used in most soy candles feels heavy on the skin and body, doesn’t fully absorb, and typically isn’t a cosmetic-grade. Our soy wax candles are specially crafted for your skin care in mind, with added nourishing ingredients like rosehip oil, grapeseed oil, shea butter, coconut oil and vitamin E.





BioMat

What are far infrared rays?


Far infrared rays are part of the electro-magnetic light spectrum and are close to the light frequency of natural sunlight. However, far infrared does not contain any of sunlight’s harmful UV/UVB radiation. The beneficial properties of far infrared light have received particular attention from the scientific community in recent years, although the first research conducted on this part of the light spectrum was undertaken by NASA decades ago. Today, health practitioners from a wide range of disciplines agree on the beneficial properties of far infrared technology.




What are negative ions?


An ion is a particle containing an electrical charge. An ion with a negative electrical charge is called a negative ion, and this type of ion is now considered to be integral to healthy cellular function.




How does the BioMat deliver far infrared rays and negative ions to the human body?


The BioMat stimulates ion channels by producing negative ions that deliver energy to the cells of the body. The topmost layer of the BioMat is constructed of superconducting channels of pure amethyst, which allow the far infrared rays and negative ions to penetrate the body deeply.




How does amethyst quartz enhance ionic and far infrared ray therapy?


Amethyst’s healing properties have been acknowledged and celebrated for centuries by ancient scientists, healers and others. Now, modern science has confirmed the highly conductive properties of this remarkable mineral. Amethyst crystals offer the most consistent and powerful delivery of far infrared light waves, and ionic effects to the human body.




What specific conditions and symptoms can the BioMat treat?


Because the BioMat’s far infrared rays penetrate deeply into the body and promotes our natural state of health and balance, it can be used to treat a wide range of health issues. US FDA’s Medical Device 510K indications for use:

  • Relaxation of muscles,
  • Increase of local circulation where applied
Temporary relief of:
  • Minor muscle pain
  • Minor joint pain and stiffness
  • Joint pain associated with arthritis
  • Muscle spasms
  • Minor sprains
  • Minor strains
  • Minor muscular back pain
Other benefits found from the BioMat:
  • Reduces stress and fatigue
  • Soothes and relaxes
  • Supports the immune system
  • Improved sleep (if associated with pain relief)
  • Reduced inflammation (where applied)
  • Promotes relaxation by application of heat
  • Promotes restful sleep for those with occasional sleeplessness




Can the BioMat be used during yoga and meditation?


Yes, the BioMat is a perfect addition to yoga practice and meditation, because it supports deep, muscle relaxation, increases blood flow for improved local circulation where applied, and provides a warm, soothing environment to facilitate improved mental peace and serenity.




Which BioMat product is right for me?


There are a range of BioMat products designed to be effective when used individually or together: BioMat Professional: Ideal for health care professionals looking for a way to extend and enhance their treatment options, or for home users who want comfortable, full-body treatment. The BioMat Professional measures a full 6’5 in length, allowing for full-length body contact and optimal results. BioMat Mini: At just 17” x 33” inches and 8.2 pounds, the BioMat Mini is ideal for people who want to enjoy treatments at the office or on their travels. It works perfectly for the spot treatment of a specific problem area, or for treatments for children or family pets. It’s also the right size to be used in a medical spa or dental office chair, making it a perfect choice for health providers. BioMat Pillow: The right choice for people who want targeted treatment of minor muscle pain or targeted muscle relaxation in the area where they would lay on a pillow. The BioMat Pillow is also an excellent complement to the Professional or BioMat Mini, providing stabilization for the vulnerable head and neck area. The Pillow keeps the head cool during treatment, while delivering the benefits of negative ion therapy to this area.




Is the BioMat easy to use?


Yes, even though the BioMat is a certified medical device, it is very easy to self-administer calibrated treatment. The computerized control panel is intuitive to use, and comes with a simple set of instructions.




How often should I use my BioMat?


Your BioMat can be used every day.




Is the BioMat safe for children?


As with any medical device, no protocol should begin without the consent and supervision of your health practitioner. Provided this consent, the BioMat may be well suited for your whole family The BioMat offers the same health benefits to people of all ages. Please ask for the the Safety Precautions page for further information. Anyone with a medical diagnosis should check with their doctor.




Can I sleep on my BioMat?


You can sleep for any length of time on your BioMat, from a 20-minute nap to a full night’s rest. Use of the BioMat will help create a warm, soothing environment.




When will I start to see results from my BioMat?


Every person’s experience with the BioMat is different. Many people achieve immediate relief from certain pain and discomfort, right away. For others, it will take a few weeks before the deep-penetrating treatment begins to bring relief.




Does the BioMat come with a warranty?


Yes. All BioMat medical devices are constructed to the highest standards and protected by a 3 Year Limited Warranty / Lifetime Trade-In Option. The product has been subjected to rigorous quality testing and is both a FDA Approved Class II Medical Device and ISO certified.





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